This program shall provide the key skills, best practices and behaviors of effective managers: leadership, delegation, motivation, empowerment and vision, as well as powerful techniques for getting the best from people.
Module 1: Coaching and Leadership Skills
Module 2 : Conflict Management and Dealing with Difficult People
Module 3 : The Art of Delegating Effectively
Module 4 : Motivating your Workforce
Module 5 : Negotiation for Result